Payment Policy
Effective Date: December 31, 2024

At Infinity Hato, we strive to provide a smooth and secure shopping experience for our customers. This Payment Policy outlines the terms and conditions related to payment for products and services purchased through our website. By using our website and making purchases, you agree to the terms laid out below.

1. Accepted Payment Methods

We accept a wide range of payment methods to provide flexibility for our customers. The payment methods currently accepted on InfinityHato.com are as follows:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: You can choose PayPal as a payment option, allowing you to securely pay for your order via your PayPal account balance or linked payment methods.
  • Gift Cards and Vouchers: We also accept gift cards and promotional vouchers issued by Infinity Hato or approved third-party partners. Please refer to the specific terms for redeeming such offers.

All payments will be processed in U.S. dollars (USD) unless otherwise specified on our website. The payment will be charged to your selected payment method at the time of order confirmation.

2. Payment Security

We take your security very seriously and utilize advanced encryption and security protocols to ensure your personal and financial information remains protected. Our payment processing is handled by trusted third-party payment processors, such as PayPal, and industry-standard security measures, including SSL (Secure Socket Layer) encryption, are in place to secure your payment details.

By using our website, you acknowledge that the payment methods we use are designed to protect your data and ensure the security of all online transactions.

3. Order Confirmation and Payment Authorization

After placing your order and entering payment details, you will receive an order confirmation email. This email will include the items you purchased, the total amount charged, and your order number. Please note that receiving this confirmation email does not guarantee that your payment has been authorized or processed. We may perform an additional authorization check, and in some cases, payment might be declined due to security reasons or insufficient funds.

If your payment fails to process successfully, you will be notified, and you will need to select an alternative payment method to complete the transaction. Infinity Hato reserves the right to cancel any orders if payment is not successfully processed.

4. Payment Processing Time

Payment for products ordered from InfinityHato.com will be processed at the time the order is placed. The order will only be shipped once the payment has been successfully authorized and processed. In the event of a delay in payment processing, we will notify you of the delay, and you will be given the option to cancel the order or provide an alternative payment method.

Please note that third-party payment processors, such as PayPal, may have their own processing times, and Infinity Hato cannot control the duration it takes for funds to be debited from your account. However, once payment has been processed successfully, we will promptly fulfill and ship your order.

5. Taxes and Additional Fees

Sales tax is applicable on products purchased from Infinity Hato, depending on the shipping address and the tax laws in your location. The applicable sales tax will be calculated during checkout and will be included in the total cost of your order.

Additionally, certain payment methods may incur additional transaction fees. If applicable, these fees will be clearly disclosed to you during checkout before you confirm your order.

Infinity Hato reserves the right to adjust pricing, taxes, or payment terms without prior notice. Any such changes will be reflected on our website and during checkout.

6. Refunds and Cancellations

In accordance with our Refund and Returns Policy, if you need to cancel your order or request a refund for an order that has already been paid, please refer to our dedicated policy. Refunds for canceled orders will be processed back to your original payment method.

Please note that processing refunds may take several business days, depending on the payment method used. For example, credit card refunds may take up to 7 business days to appear on your statement, while PayPal refunds can be processed more quickly.

7. International Payment and Currency

For international customers, we accept payments from most countries. However, you may incur additional fees for currency conversion or international transactions, depending on your bank or payment provider’s policies. These fees are beyond our control and will be the responsibility of the customer.

All prices listed on InfinityHato.com are in USD. If you are making a payment in a different currency, the final amount charged to your card or payment method will be based on the exchange rate applied by your payment provider at the time of the transaction.

8. Fraud Prevention and Account Verification

To protect both customers and Infinity Hato, we implement fraud prevention measures to monitor and verify transactions. In some cases, we may require additional verification of your payment method before processing an order. This may include contacting you directly to verify your identity or payment details.

If we detect suspicious activity or if payment fails verification, we reserve the right to cancel the order, refund the amount, or request alternative payment methods.

9. Customer Support and Assistance

If you have any questions or concerns about your payment, order, or any issues related to the payment process, please don’t hesitate to contact us. Our customer support team is available to assist you during regular business hours.

You can reach us using the following contact details: